FAQ

We try to answer some common questions, but if you do not find the answer you want below, please send us email to support@smileclouds.com

What patterns of cloud can be make by the SmileClouds ?

SmileClouds can make any shape of the clouds, not only the trademark logo, but also many kinds of designs of the cartoon and the animals. or even Number, English, Chinese, Korean, Japanese and other characters.

SmileClouds's clouds can fly in the sky, how high, how far, how long?

SmileClouds's clouds are usually between an altitude of 10-150 meters, and they can remain in the air about 20 minutes, as for how far it can fly ,depends entirely on the wind speed and direction.

What size of cloud can be make through the SmileClouds?

SmileClouds currently provides by the three models for customers to choose,clouds can be made respectively by the largest dimensions of 15-inch (Model: SM-A01)、 50-inch(Model: SM-A02) and 100-inch (Model: SM-A03) . in addtion,it can also be customized according to the customer's demand for more size models.

What color of clouds can be make through the SmileClouds?

Bubbles themselves produced by the SmileClouds is colorless, while due to light refraction，the clouds look like white.if you want to make other colorful clouds , you can add biodegradable pigment additives to the water, now SmileClouds can offer the red, blue, green, yellow, orange, pink, purple and other color additives.

How many kinds of patterns of the clouds can SmileClouds produce ?

Unlimited, just please give full play to your creative.

How long time does SmileClouds produce a cloud ?

SmileClouds production time depends on the size and thickness of the cloud's pattern , usually it can produce a satisfactory pattern within 2 - 80 seconds.

How does SmileClouds work? whether it needs the manual operation?

SmileClouds is a fully automatic machine, the operation is extremely simple, when you start the automatic mode, after pressing the start button,the operator can leave without having to stand next to the machine , manual control clouds production ; Based on this, SmileClouds has the following characteristics: 1. easy to operate, the operation of low-skilled workers; 2. one operator can simultaneously manage multiple devices; 3. clouds generated by a complete Microcomputer-controlled process to ensure the quality of the clouds consistency, and avoid the man-made clouds of different sizes, or incomplete. Of course, SmileClouds also provides a manual mode option, when the operator needs to produce the clouds for the special demand,he can start the manual mode then.

What kind of power supply does the SmileClouds need?

SmileClouds's unique SPWR design, provides a more flexible power supply scheme, the user can either use the European and American standard AC 110V electricity or use the Chinese standard AC 220V electricity, even use the automobile cigar lighter power supply directly in the suburbs without electricity circumstances, SmileClouds almost be applied virtually of a country's power supply standards anywhere in the world.

What auxiliary equipment needs to purchase except SmileClouds equipment?

No, SmileClouds have been built all the required ancillary equipment, without the cost of additional expenditure.

Is the smileclouds noisy when working?

No, SmileClouds works quietly, like a refrigerator.

What kind of vehicle can transport SmileClouds?

SmileClouds has three models currently, in which SM-A01 (cloud-size: 15 inches)is portable, any vehicle all may transport; SM-A02 (cloud-size: 50 inches) needs a small passenger car (such as JINBEI car) to transport, while the SM-A03 needs the trucks (such as van) to transport.

What material is composed of the SmileClouds's clouds, whether it is hazardous to humans and the environment?

The SmileClouds's clouds are composed by “foam fluid + water + gas”, the "foam fluid" provided by SmileClouds with the safely biodegradable formula, conforms to American MSDS standard and Europe's ROHS standard, have no harm to the human body and the environment,the "water" is the ordinary pure water or the tap water, the" gas" namely refers the "helium" (helium is inert gas, and does not have harm to human body and environment,“oxygen and helium mixture air”deposits in the oxygen cylinder which often be used by the diver )lightly than air.

Whether the SmileClouds's clouds can affect the flight safety of aircraft?

The flight altitude of SmileClouds's clouds is usually between 10-150 meters, but the flight altitude of the aircraft is usually above 6000 meters, they do not meet normally, in addtion,it is similar to traversing sky clouds even if they meet sometime ,of course, there is no hazard to aircrafts.

Can I use SmileClouds indoor?

Certainly , if you want.

Can user design the pattern of clouds by themselves?

Definitely may, give full play to your creativity.

Dose the SmileClouds can be used throughout the year?

Yes, it can be used throughout the year.

May I see the SmileClouds's demo?

Certainly, we welcome all interested partners to the scene to watch our demonstration.

How to discuss cooperation with the SmileClouds?

Please contact our customer representatives or our authorized agents about the relevant matters,you can find the contact details on the SmileClouds's official website .